Our promise
Buy used with total confidence.
7-day satisfaction guarantee
If there's anything wrong with your gear that wasn't specified in the product description, return it within 7 days of delivery for a full refund. Simple as that.
Within 7 days
Let us know within 7 days of receiving your order.
Not as described
Covers any fault or flaw that wasn't disclosed in the listing.
Full refund
Return it in the condition you received it, with everything that came in the box.
Condition grades
How we grade
Every listing has a condition grade for overall state and a 1–10 cosmetic rating for looks alone. A cosmetic 10 is flawless; a 6 has obvious but harmless wear.
Like new
No visible signs of use. Often boxed with everything it shipped with.
Excellent
Very light marks you'd only spot up close. Glass and sensor clean.
Very good
Light, honest wear from careful use. Works perfectly.
Good
Noticeable scuffs or paint loss. Fully functional, priced to match.
Fair
Heavy cosmetic wear or a minor fault that is clearly disclosed.
Test checklist
Every camera body
- Shutter count read and recorded
- Sensor inspected under magnification and cleaned
- Autofocus speed and accuracy
- Stabilisation, viewfinder and rear screen
- Every button, dial and card slot
- Battery health, ports and hot shoe
Test checklist
Every lens
- Glass checked with a bright light for fungus, haze and scratches
- Autofocus and manual focus feel
- Aperture blades and zoom action
- Stabilisation (where fitted)
- Mount and contacts
- Test images at several apertures